Return and Refund Policy
Return and Refund Policy
We want you to be happy with your purchase. If you are not satisfied, please contact us through our Contact page before sending anything back.
Return window
Return requests should be made within 30 days of delivery. Items must be unused, in their original condition, and include original packaging where applicable.
Non-returnable items
Some items may not be eligible for return, including personalized products, digital products, gift cards, and items marked final sale. We will confirm eligibility when you contact us.
How to request a return
Send us your order number, the item you want to return, and the reason for the request. Do not send an item back until we provide return instructions.
Refunds
After an approved return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method. Shipping charges may be non-refundable unless the item arrived damaged, defective, or incorrect.
Damaged or incorrect orders
Please contact us as soon as possible with your order number and photos of the issue so we can review it and arrange the appropriate solution.
Exchanges
If you need a different item, contact us first. Exchanges depend on stock availability and may be handled as a return and a new order.