Shipping Policy
Shipping Policy
Processing Time
All orders are processed and dispatched within 1-2 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Time
Once dispatched, delivery times vary by destination:
| Region | Estimated Delivery Time |
|---|---|
| International | 7-12 business days |
Please note: delivery times are estimates and not guaranteed. Delays may occur due to customs processing, local courier delays, weather, or other circumstances beyond our control.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your package's journey.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delayed or Lost Packages
If your order hasn't arrived within the estimated delivery window, please contact our support team at [your support email] and we'll help track down your package.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Multiple Items
If you order multiple items, they may arrive in separate packages and at different times, as products may ship from different fulfillment centers.